ONLINEENGINEERING

Online shops that run around the clock — without every order meaning manual work.

Orders come in, returns come back, customers ask for status updates. The shop runs 24 hours — so does the manual follow-up.

  • Process orders: Incoming orders are checked, stock levels updated and shipping labels prepared.
  • Answer customer inquiries: Questions about delivery times, availability, returns and payment are answered automatically.
  • Process returns: Returns are recorded, the reason documented and the credit note or exchange prepared.
  • Send shipping notifications: As soon as a shipment leaves the warehouse, the customer is informed and receives the tracking number.
  • Monitor stock levels: Low stocks are detected and reorders triggered.
We handle the routine work — Process orders, Answer customer inquiries, Process returns — so you can focus on what requires real judgement: Product selection and assortment decisions, Marketing and customer relationships, Decision-making for complaints and goodwill cases. Running on servers in Germany, GDPR-compliant.

How to get there

  1. 1

    Analysis

    We understand how your company actually works today — which decisions happen daily, who knows what, and where the bottlenecks are.

  2. 2

    Infrastructure concept

    5 days

    You receive a concrete plan: which processes to automate, which AI agents to deploy, and how the overall architecture will support your company.

  3. 3

    Implementation

    No commitment

    You decide whether and how we build. The result: a company that operates like a tech company — regardless of your industry.

How much coordination overhead manual routines create in your operation — and what it costs — is what we find out in the audit call, rather than quoting a flat time saving that may not apply to your business.

Four steps to your AI infrastructure

No risk. Every step is stoppable — you keep the result.

1First callFree

30 minutes: we find out together whether AI and automation have real leverage in your business.

No contract, no commitment.

2Audit call€250

60–90 min process analysis with a written audit summary including a maturity score for your key processes.

You can stop here and keep the summary.

3Analysis of measures€1,125

Prioritised measure list with ROI estimates, feasibility assessment and GDPR/EU AI Act review per measure.

You can stop here and keep the measure list.

4Action plan€1,500

Full action plan: sequence, fixed prices per measure, owners, acceptance criteria and KPIs.

The plan is portable — you can implement it with any provider.

Total investment (all 4 steps)

€2,875

Previously: €3,490

We take max. 3 new clients per month.

Your client data never leaves your organisation. All data is anonymised and pseudonymised before AI processing — GDPR and EU AI Act compliant.

Book your free first call