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Retailers that automate scale. The others fight for margins.

How returns get handled, how complaints get answered, what your shop sounds like — that gets less consistent, not more, with every new channel and every new hire.

  • Returns and complaint handling follow the rules you've set for your brand — the same way on every connected channel.
  • Your shop's voice stays consistent, whether the inquiry comes through the online store, a marketplace, or another platform.
  • The platform connects Shopify or WooCommerce directly to DATEV, instead of adding another isolated system.
  • Every brand rule is documented and enforced in a controllable way, instead of diluting with every growth step.
The standards you apply to orders and returns get built into a system that connects your shop directly to your accounting system — and stays independent of any single vendor: if one of those systems gets replaced, your standard survives the switch.

How to get there

  1. 1

    Analysis

    We understand how your company actually works today — which decisions happen daily, who knows what, and where the bottlenecks are.

  2. 2

    Infrastructure concept

    5 days

    You receive a concrete plan: which processes to automate, which AI agents to deploy, and how the overall architecture will support your company.

  3. 3

    Implementation

    No commitment

    You decide whether and how we build. The result: a company that operates like a tech company — regardless of your industry.

How inconsistent your brand experience actually is across channels today — and what that costs — is something we work out in the audit call, not something we'd put a generic time-savings number on.

Four steps to your AI infrastructure

No risk. Every step is stoppable — you keep the result.

1First callFree

30 minutes: we find out together whether AI and automation have real leverage in your business.

No contract, no commitment.

2Audit call€250

60–90 min process analysis with a written audit summary including a maturity score for your key processes.

You can stop here and keep the summary.

3Analysis of measures€1,125

Prioritised measure list with ROI estimates, feasibility assessment and GDPR/EU AI Act review per measure.

You can stop here and keep the measure list.

4Action plan€1,500

Full action plan: sequence, fixed prices per measure, owners, acceptance criteria and KPIs.

The plan is portable — you can implement it with any provider.

Total investment (all 4 steps)

€2,875

Previously: €3,490

We take max. 3 new clients per month.

Your client data never leaves your organisation. All data is anonymised and pseudonymised before AI processing — GDPR and EU AI Act compliant.

Book your free first call