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Freight companies that quote in minutes win the load. The others send apologies.

Which carrier gets which freight, how exceptions get handled, how a customer gets told about a delay — that lives in one person's head and can't simply be handed off.

  • Your dispatcher's routing logic and exception rules get encoded into the platform — and apply to every inquiry, not just the ones they personally handle.
  • Customer communication runs in the tone and language your company sets — German, English, or Russian, with no drop in quality.
  • The platform plugs into your existing TMS (CargoSoft, Transporeon, TimoCom) rather than replacing it.
  • Exception-handling rules are documented and run the same way regardless of who's on duty.
The standard you hold customer service to, no matter which language a request comes in, gets built into a system that plugs into your existing TMS — CargoSoft, Transporeon, or TimoCom — covering German, English, and Russian communication, and stays independent of any single vendor: if one of those systems gets replaced, your standard survives the switch.

How it works

  1. 1

    Conversation

    60 minutes

    We talk through what your company stands for, which standards matter to you, and the goals you're working toward.

  2. 2

    Written report

    5 days

    You receive a concrete analysis of where those standards are at risk today and where alignment with your goals is missing.

  3. 3

    Decision

    No commitment

    You decide freely whether and how we implement a plan that encodes your standards into your company's infrastructure.

How dependent your operation is on one dispatcher's experience — and what that costs you when they're out sick or on vacation — is something we work out in the audit call, not something we'd put a generic time-savings number on.

AI Starter Package — Consultation, Analysis & Concept

Total value: approx. €5,000

  • Starter consultation: We analyse together where AI and automation have the biggest leverage in your business
  • Potential analysis: Written assessment of your processes — including an automation audit
  • Infrastructure concept: A concrete plan for a tailored AI platform that carries your goals and standards
  • Implementation roadmap: Prioritised next steps for the first 90 days

Your price: €3,490

If you don't have a clear concept after the package for how an AI infrastructure will advance your business, we refund the full amount.

We take on a maximum of 3 new clients per month.

The infrastructure is built so your client data never leaves the company. Before any AI language model processes it, data is anonymized and pseudonymized — no language model ever sees real names, addresses, or operational details. Built to be GDPR and EU AI Act compliant.

Book your AI Starter Package